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One working day for stock items. For factory items we confirm receipt the same day and send the quotation when the manufacturer has confirmed price and lead time, normally within three to five working days.

Stock items ship from Dubai within two to five working days of order confirmation; air freight to Karachi takes two to three days and sea freight about two weeks. Factory items are quoted with the manufacturer's lead time stated per line, typically six to sixteen weeks depending on the valve.

No. We quote single valves for maintenance as readily as project quantities. Small orders are consolidated with other Pakistan-bound shipments to keep freight costs reasonable.

USD or PKR, at your choice. Terms are CIF Karachi, DDP site or Ex Works Dubai, stated on every quotation together with the quote validity (30 days) and the payment terms: letter of credit, telegraphic transfer, or local PKR payment against invoice for established customers.

The manufacturer's warranty passes through to you, typically 12 months from commissioning or 18 months from shipment, whichever comes first, against defects in material and workmanship. Claims are handled by AM Enterprises in Karachi with the manufacturer.

We check every certificate against the order before shipment, so rejections are rare. If a document is queried at receipt, send us the inspector's note; we obtain the corrected or additional certificate from the manufacturer at no cost and, if an item is genuinely non-conforming, replace it.

Yes. We quote line by line against the tender schedule, offer the lines we can supply and mark the rest clearly, and attach the manufacturer's licence copies and authorisation letters the evaluation asks for.